How to download the Alexa app and connect it to your Wi-Fi

Alexa: Your Friendly and Helpful Assistant

Alexa is a friendly and helpful assistance device that can be accessed at the touch of a button. Alexa will respond to your voice when you need to know something, covering a range of topics and information. You can control a range of smart home devices, start a stopwatch, set alarms, access multiple applications, update the calendar, and ask numerous questions. In addition, it can also play music, deliver news and sports scores, tell you the weather, and even allow Prime members to order products from Amazon.

Alexa sits in the cloud, and keeps expanding the information offered all the time and refining the responses to give you more accurate information. In September 2021, over 30,000 devices already supported interaction with Amazon Alexa.

Alexa echo dot

How to Download and Install the Alexa App for iPhone

Downloading and installing the Amazon Alexa app on your iPhone is pretty easy, just follow these steps:

  1. Go to the App Store and search for "Alexa app".
  2. Select the Amazon Alexa app from the list of results.
  3. Tap "Get" to download the app.
  4. Once the download is complete, launch the app.
  5. Follow the prompts to sign in with your Amazon account and set up your Echo device.
  6. Once you've finished the setup process, you can start using Alexa!

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How to Download and Install the Alexa App for Android

Downloading and installing the Amazon Alexa app on your Android is also pretty easy and similar, just follow these steps:

  1. Open the Google Play Store and search for "Alexa app".
  2. Select the Amazon Alexa app from the list of results.
  3. Tap "Install" to download the app.
  4. Once the download is complete, launch the app.
  5. Follow the prompts to sign in with your Amazon account and set up your Echo device.
  6. Once you've finished the setup process, you can start using Alexa!

Setting up and Connecting Alexa to Your Phone and Wi-Fi

After downloading and installing Alexa, it's time to set up the app. Open the app and follow these steps:

  1. Sign into the app using your Amazon account or create a new Amazon account if you don't have one.
  2. Confirm the name attached to your login credentials.
  3. Tap Allow to let Amazon access your contact information and send you notifications or tap Later to set this up another time (this is not necessary to connect Alexa to your Wi-Fi).
  4. Tap on the Alexa menu button and click on “Add New Device”.
  5. Select the type of device and model you are trying to connect.
  6. Plug-in your device and follow the instructions. Depending on the device and model, the instructions may be slightly different.
  7. Once a list of available Wi-Fi networks are shown, select your network and enter your Wi-Fi password.
  8. Once the connection is successful, you should see the message “Your device is now online”.
  9. Test the Alexa voice assistant if you allowed the microphone permissions. The app suggests you ask, "Where's the nearest swimming pool?" It then presents some answers.

There are plenty of things you can ask Alexa to do, but make sure you allow the necessary permissions for it to work. Skills in the Alexa app enable you to customize your Echo device with capabilities to suit your preferences.

There are several skill categories within the Skills section of the app, including Connected Car, Food & Drink, Travel & Transportation, Music & Audio, Smart Home, and plenty more. To get started, you just must tap Enable Skill when you've found one that is suited to you - or you can ask Alexa to enable Skills via voice.

Some will require you to link to an existing account or a separate subscription to use. For example, to use Uber with Alexa, you'll need to have signed into your Uber account within the Skills section of the Alexa app.

Amazon Alexa device

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How to Fix Alexa Not Connecting to Wi-Fi

If you are not able to connect Alexa to your Wi-Fi, here are some ways to troubleshoot your Alexa’s Wi-Fi connection:

  • Check the internet connection. If Alexa can't connect to Wi-Fi, it may be because your internet is down. See if your internet is up and running. If it isn't, take steps to restore your internet connection.
  • Restart your modem and router. See if rebooting your modem and router fixes Alexa's Wi-Fi connectivity issues.
  • Restart your Echo device. A simple restart may fix Alexa and the Echo's Wi-Fi connectivity issues.
  • Make sure your Wi-Fi password is correct. If you're connecting to Alexa with the wrong Wi-Fi password, this could be the cause of the problem. Test the Wi-Fi password on another device, and if necessary, change it and try connecting to Alexa again.
  • Make sure your Alexa-enabled device is in the Wi-Fi range. Your Alexa-enabled device might not be in the Wi-Fi range. Move it closer to the router and away from walls, metal objects, or other possible sources of interference.
  • Reduce Wi-Fi congestion. Turn off any Wi-Fi-connected devices you aren't using and see if this solves your Wi-Fi connectivity problems.
  • Reset the Echo to factory settings. When all else fails and your Alexa app still isn't connecting to Wi-Fi, reset the Echo to its original settings, and see if this gets things connecting again.

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Closing

With this information, we hope you can develop a better understanding of the infinite possibilities and scope of everything Alexa can do. Hopefully, you were able to start this article by asking yourself “What is Alexa?” and finish with a pretty firm understanding.

If you have not gotten around to using Alexa to the fullest of its potential, you can use this information to become a power user and make Alexa improve your life in many ways.

If you need help with any of these steps, contact a Mavyn expert for support and troubleshooting resources.

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